Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

RV Dealers

Salem RV Center, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in RV Dealers.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromBonnie S

    Date: 01/14/2025

    1 star
    I purchased my Salem Hemisphere in June of 2024. I put a VERY large sum of cash on the down payment. We got our walk through, they hooked it up and we left. Evidently the money they got was all they were worried about because the service took a major down hill turn from there. We got it to our camp, almost an hour and a half away, just to find out that they gave us the wrong keys. (thankfully one of the doors was unlocked)A month later I did a virtual tour and realized the one window blind was missing. I called and was told they would order it. About 2 months later, I did a follow up call and was told its coming from the manufacturer and Id get a call when it arrived. I was then hung up on. In Sept we realized the charging system wasnt working correctly. (Which we ended up having to replace ourselves) My husband spoke with the service **** and they requested our location for them to come look at it. We received no visit or return calls and our calls going forward were not answered or returned. The shower leaks amongst many other small issues within the camper. I stopped by today 1/14/25 to inquire about the blind just to find out it was never ordered. This is a lot of stuff to deal with for the money we spent, the down payment I made and the fact that we have a warranty and no one wants to help with the issues.THEN, I found out that its listed in my husbands name when I was the one who bought it!! NOT A HAPPY CAMPER with Salem RV

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.