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Business Profile

Home Improvement

JR Construction

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:11/28/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We paid James R*** of JR Construction to remodel our Kitchen. Our start date was September 26th, 2022. We paid for the materials and a percentage of the labor to complete the project. James was not able to complete the project and owes us money for materials for never received and work that was not completed. He had been asked to provide receipts for the materials we paid for. We have paid James R*** $21,202.58 to date for materials. He has provided us with roughly $3,350 in materials for the project.

    Additionally, at the beginning of our project James provided me with a copy of his insurance policy to cover the work being completed for our remodel project. When I called the insurance agency on November 21st, 2022 they explained to me that his policy had never gone into effect because he never paid it. So he fraudulently claimed to have insurance and was not covered.

    We are asking James to refund us the money for the materials owed and the unfinished work from the project.

JR Construction is NOT a BBB Accredited Business.

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