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Business Profile

Apartments

Red Barn Village and Apartments LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Red Barn Village and Apartments LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Red Barn Village and Apartments LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/07/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Im filling due to several issues regarding my apartment making it uninhabitable as well as the inaction and lack of communication with landlord -Rodent infestation since June 2023 -Black mold under kitchen sink -Black mold in bathroom untreated (painted over)-3 broken burners on stove, last burner lopsided -Rodents living in oven -Broken lights fixture in mud room -Broken glass pane in window -Back patio cracked in multiple places (hazardous walking conditions)-Broken smoke detector -No carbon monoxide detectors -Years expired fire extinguisher -Broken refrigerator/freezer -Well water not tested since May 2023 for high levels of E. coli as well as others (cloudy foul smelling)-Unfinished flooring renovations -Broken heirloom malachite carving board during renovations by property managers -All notifications placed in mailbox and taped on door with incorrect name or address -Sink severely backs up and was promised repairs several times since approximately Jan 2024 If you are unable to reach owner of company, his address is *************************** ***********************************************************************************************************

    • Initial Complaint

      Date:06/07/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Im filling due to several issues regarding my apartment making it uninhabitable as well as the inaction and lack of communication with landlord -Rodent infestation since June 2023 -Black mold in bathroom untreated (painted over)-3 broken burners on stove, last burner lopsided -Rodents making nests in several areas of the house -Back patio cracked in multiple places (hazardous walking conditions)-Broken smoke detector -No carbon monoxide detectors -Years expired fire extinguisher -Broken refrigerator/freezer -Well water not tested since May 2023 for high levels of E. coli as well as others (cloudy foul smelling)-Unfinished flooring renovations -Unfinished cabinets -Unfinished flooring in bathroom -All notifications placed in mailbox and taped on door with incorrect name or address If you are unable to reach owner of company, his address is *************************** ***************************************************************************

    • Initial Complaint

      Date:06/07/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      After my initial complaint I filed on 7/12/2023, I am still having the same problematic issues one year later.Still no lease, repairs haven't been taken care of, unsafe drinking water since April 18, 2023 when it tested positive for E-coli and Bacteria (I haven't received a report from landlord stating the water issue was resolved or tested). His promise to renovate still hasn't occurred in my apartment. I've made several attemps to the landlord to address these issues and also with the new property managers *************************** who I have spoken to on February 6, 2023 (****). I have addressed to him the issues regarding repairs such as no storm door, front stoop needed to be raised so I don't brake or twist an ankle or foot stepping down to go out of my apartment, all windows do not function properly (unable to fully open them..god forbid if there's ever a fire, my 14 yr old son and I would not be able to escape). kitchen sink leaks constantly after shut use, 3 out of 4 of my stove burners need to be replaced to be functionable for use. Photos of all these concerns and issues are accessible if needed.Landlord information: ***************************, ************************************************************************************************************************** (home address) Phone # **************

    Red Barn Village and Apartments LLC is NOT a BBB Accredited Business.

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