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Business Profile

Window Cleaning

The Marshall Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Window Cleaning.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromCarrie B

    Date: 02/25/2023

    1 star
    If I could leave zero stars I would. Sent email from their website canceling my appt weeks in advance. When I didn't get a reply, I called. Still no reply and they show up to clean the gutters. Caught it on my ring camera, and they said they finished. Not possible since I answered the alert immediately. Just so happens the company I did schedule with comes the same day. I tell them someone just left (via my ring camera) and they say that's not possible and send me pics of full gutters! The only clean gutter is the one I can see in to from a bedroom window! Obviously I call, the office manager says she never got an email and tells me to send pics to an email she gives me, and to forward the original email. I do that. No reply. This happened in November. Now it's February and I get a past due bill! Untrustworthy, unresponsive, and bordering on fraudulent.

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