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Business Profile

Electrical Contractors

Marks' Electric & General Contracting, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/01/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    **** ******** came to my house to discuss a few projects we needed done. He was to pick plumbing materials up at my brother-in-laws work (which is a plumbing supply house) to save us some money on materials. He did not pick up our materials and used his materials so we ended up with a smaller hot water heater than my brother had for us and he tried to charge us his price for materials. He called after his initial visit and asked if we had pex or copper then said it didn’t matter because he had both on his truck. We had copper but he removed the copper and without asking, (I was home the entire time) he took my copper with him and used pex and did a horrible job! I’ve showed the pictures to several plumbers who said I should get my money back. I have to have another plumber re-do the job. My wife asked for his invoice to be itemized by materials and labor and he said they don’t do their billing that way. He laughed when I questioned him about being a Master Plumber and thought it was funny. He then tried to cheat the guy he brought out to cut our tree down at 6pm after my wife contacted him and told him NOT to come back! She also text him NOT to call her phone but he did anyway. This guy is shady at best. Steer clear!!!!! He tries to cheat you coming and going. I will Never allow him back on my property. 

Marks' Electric & General Contracting, LLC is NOT a BBB Accredited Business.

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