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Business Profile

Roofing Contractors

Blue Ribbon Exteriors LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/22/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On the week of the 13th of December 2024 I met with **** ****** owner of blue ribbon exteriors llc I showed wat needed to be done which siding on my house at that time he let me know that he also installed windows so I agreed to have two windows installed on my garage we agreed on a price of ******* for everything down including the windows on the 13th I met **** at my house to give half payment of ****** but instead I gave him ******* he was supposed to start the fallowing week on the siding and later on the windows when they came in Its been three months and I have no siding no windows and no ******* dollars I have all texts saved and I all video recordings saved

  • Initial Complaint

    Date:05/13/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Nov 7, 2023 Blue Ribbon started the project of building a metal roof attached to house roof and extending over my deck. They put a ceiling on but did not finish siding on gables or finish deck railing and deck floor boards as contracted. I paid them ********* for work completed but did not pay for unfinished work. I called and left messages, texted and emailed multiple times since then to see when they were coming back to finish. They did not return any of my calls. When the weather got warmer the ceiling they installed started to sag and buckle. I began calling again to have them come look at it and fix it. They simply will not return calls. I have hired someone else to install siding but want blue ribbon to repair ceiling. My husband told them on a message that we will file complaint with BBB if they do not return call and they still have not. That was a week ago. I just want them to make the ceiling right. I feel the materials they used were inferior for the application.

Blue Ribbon Exteriors LLC is NOT a BBB Accredited Business.

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