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Business Profile

New Car Dealers

Scott Kia Of Springfield

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromMia D

    Date: 10/04/2023

    1 star
    I bought a car from here and have had the worst experience with them . Within less than a year when I received my car , the car stopped working and it was the timing chain. I bought a car to not deal with any problems and this car has been giving me more and more issues every month. From the two years I’ve had this car I’ve never probably only have used it for 6 months . Right now it’s even at the shop and no word from them to tell me what’s wrong with my car after I took it for an oil change and to get my expectations. My car has been in the shop for probably over a month and I’ve been paying for a car that doesn’t even work.
  • Review fromCJ P.

    Date: 01/12/2023

    1 star
    I took my car there to get an inspection and oil change. The oil change costed $115 and the inspection with a discount costed about $60. Also during my inspection they saw that my wife’s windshield wiper fluid line was “chewed” in which i think was a lie because it was working fine on my way to the dealership and i noticed no leaks at all not even on the shop floor where i parked when i dropped it off. they proceeded to charge me $125 to replace it. The part by itself costed only $7 and that’s with all the attachments if needed just the tube was $2!!!! But i was in a bind to get my wife’s car inspected and they wouldn’t pass it without replacing that line. My total bill came to be $305…i feel completely robbed and i am VERY DISGUSTED. I will NEVER take my car there for service again! And that is a shame because i actually bought the car there but when my lease is up, my business will go elsewhere

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