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Business Profile

Meats

Steel City Meats

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Meats.

Complaints

This profile includes complaints for Steel City Meats's headquarters and its corporate-owned locations. To view all corporate locations, see

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Steel City Meats has 2 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/28/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Purchased steaks, burgers and shrimp for $249.00. Very dissatisfied with quality and taste.
      All meats were tasteless and tuff. Very disappointed.

    • Initial Complaint

      Date:05/16/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Sold steak that were rancid and inedible under the promise of prime beef. Charged me $400

    • Initial Complaint

      Date:07/22/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      A sales person for Steel City Meats came to my parents door, R**** * **** ****** *** ******** **** *** *** ******* ** ******* to sell them frozen food. Both of my parents are mentally incapable of making decisions; anyone talking to them would be able to tell within just a couple of minutes of their diminished mental capacity.
      The sales person sold them $560.00 worth of frozen food (my parents don't have a freezer in which to store this frozen food). My parents then called my brother and asked if they could store some of this food they purchased, my brother has since tried some of this food and it is unedible.
      I called the company, the gentleman that I spoke to said they have had people claiming to be from Steel City Meats selling food BUT the check my parents wrote was made payable to Steel City Meats so subsequently, that company would have cashed the check, not a scam freezer truck.
      This is elder abuse and is against the law.
      My goal is to just have no one show up at their house again to sell them anything!! Again with their diminished mental capacity, we can tell them all day long not to buy anything from anyone coming to their door, however, it won't help.
      I

    Steel City Meats is NOT a BBB Accredited Business.

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