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Business Profile

Towing Company

Chris's Towing And Recovery LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/13/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    After using triple a to request a tow, we were taken advantage of for two fees not approved by triple a for the tow. A fee of 75 dollars cash was charged to pick up the car and an additional 75 dollars was requested by the tow company who refused to take the car further if they didnt receive payment for toll fees. None of the charges were approved by triple a and Chriss *********************************************** LLC persisted that the fees were completely reasonable even though there was no effort made to itemize a receipt for the entire 150 dollars and triple a had no requirement of additional fees as the tow company is contracted by them solely.

Chris's Towing And Recovery LLC is NOT a BBB Accredited Business.

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