We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Construction

K Pieller Construction

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Construction.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/06/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    February 26 2020 Keith Pieller quoted my company High Rise Realty $10,900 to replace the metal roof at ************* Reading, PA******* with a brand new gray ******** metal roof. The installation included replacing a third floor rubber porch roof and any rotted wood as well as interior wall repair and painting. On March 2 2020 told me he offered a 5 year warranty for the roofing. By May 22nd the job was complete and Keith Pieller was paid $10,900 in full with the checks made out to him directly as he advised the checks could be put in his name or his company's name K Pieller Construction and mailed to the address at ********************************* May 18 2020 I notified Keith that there was damage to an interior wall and that they painted that was a fabric material and not meant to be painted and a different color paint was used in other parts of the house. They fixed that and were paid in fully by May 22 2020. June 5 the tenant notified me that the roof was leaking. I asked him to take photos. I asked if he could take photos. On June 11th I tried to reach out again. No answer. September 30th again, no answer. October 5th I asked for my money back if he doesn't want to fix it. Oct. 7 he went to look and started blaming others. Sept 28 2021 I asked he honor his warranty, he said he would. Never did. After multiple phone calls and text messages Oct 5 2021, Jan 26 2022. Feb 17 2022, Feb 25, 2022, March 5 2022, April 19 asking for his insurance information and he has refused to reply back at all. There has been over $20,000 of interior damages and I have been told by an adjuster and numerous roofing experts this is a "workmanship issue" and the only way to fix this properly is to remove the roof entirely and replace it because it was not installed correctly in more areas than one. The wood planks are also not the same size for the porch which aesthetically looks terrible. Any reasonable person would have expected like for like repairs. I hope to get this resolved

K Pieller Construction is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.