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Business Profile

Construction Services

Father & Son Construction Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Construction Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/08/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed a contract with *** ****** the owner of Father and Son Construction for a 16 x 24ft two story addition with a half bath off of the back of my house. The contract was dated with a start date of 5/1/24 and an end date of 5/1/25. When *** first quoted me the price of the addition he stated it was $90,000. When he drew up the contract, the total was $95,700. I questioned him about the difference in price and he stated that the extra $5700 was for taxes and fees. I later found out that there are no taxes or fees.*** didn't actually start doing any work until 7/12/24. He would show up once in a while for an hour or two and then leave. Sometimes, a whole week would pass without hearing from him. In the contract, he stated that there were to be 3 payments of ****** made. The first to get the project started, the second when the project was half way done and the last upon completion. He asked me for the second check before the addition was half way done. He said he needed the money to do anymore work. I reluctantly gave it to him but I didn't want to hold up any work on my project. I asked him if there was any way to make the half bath bigger and bring the washer and dryer up from the basement, he said no problem. Our contract was very vague, we hadn't discussed the size of the bathroom, or how many closets or windows the addition would have. He said we would discuss all of that later. The contract was supposed to include the toilet and vanity for the addition but *** said since he did the extra electrical and plumbing for the laundry that I would have to buy them, so I did because I thought that was fair. He asked me for the last check 3xs before the job was completed. I spilt it up to keep appeasing him and ended up giving him the last $3900 before the outside of the addition was completed. He said he would be back when the weather got warmer to finish but he has not responded to my tests or calls. The outside of our addition is completely unfinished.

    Business Response

    Date: 06/12/2025

    Please see attached

    Customer Answer

    Date: 06/18/2025

    [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

     Complaint: 23304584

    I am rejecting this response because:


    Regards,

    ***** ********








    Business Response

    Date: 06/30/2025

    Dear Mr. ************** style="color: rgb(34, 34, 34); margin: 0px; font-size: small; font-family: Arial, Helvetica, sans-serif;"> 

    Attached please find correspondence from Attorney *****.

     

    This was sent via **** and was returned to our office today.

    Customer Answer

    Date: 06/30/2025

    [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

     Complaint: 23304584

    I am rejecting this response because:


    Regards,

    ***** ********








  • Initial Complaint

    Date:09/25/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    4-15-24 met with *** ****** from **************************** construction discuss scope of work and our expectations as a homeowner, new siding, deck with roof, new patio door, front door with screen, and windows, removal of propane fireplace, and new windows in master bedroom. Homeowner asked if **************************** had the ability and equipment for this scope of work. *** ****** answered yes, I have many years of experience and tons of equipment, including heavy duty machinery to complete the job. Per contract he is to start May 13, he does not show up. We reach out via text messages, he finally responds he is on another job. He starts job June 10th, he ask where we want him to start. I inform him we would like the deck started first so that we can enjoy it this summer. *** replies that is a problem because all my equipment is down. I ask him why didnt he tell us that when we first met, *** starts to laugh. During the month of June *** ****** and **** ****** Father and Son construction, dont show up for many days (10) and leave early every day that they are here. July 2, *** ****** request 2nd payment contract states 2nd payment is when halfway done with project, At this point, 3/4 of the house has no siding, no deck, no roof, all interior work is not completed, no materials on job site. I tell *** that this request is not what is stated in the contract. *** tells us he knows this and is requesting the 2nd payment so that he can order the remaining materials and get them on the job site to complete the job. As a good faith we provide the 2nd payment of $35,700 to ***. July 5, siding is delivered to job site no other materials. July 25, I ask *** about completing interior work, he says he is not doing it. I show him the front door is not the correct size he ordered a 2x4 door not a 2x6 door frame. *** says too bad. *** tells us he is not finishing the interior work. Due to poor workmanship and unprofessionalism we tell *** he is fired and request a refund, no response

    Business Response

    Date: 10/11/2024

    Please see attached

Father & Son Construction Company is NOT a BBB Accredited Business.

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