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Business Profile

Landscape Contractors

Precise Construction and Landscaping

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Landscape Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/08/2023

    Type:Order Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contract was written and expected to be completed within 3 weeks. It's ongoing into week 5 with the total accumulating more than contracted and the mess that has been generated is awful.

    Business Response

    Date: 01/08/2023

    15 working days is what was thought to complete job. The customer added several changes to the original contract which would add several days. We are on schedule do to weather, which we have no control over! 

    Customer Answer

    Date: 01/09/2023

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
     
    Regards,

    ******* ******

    Customer Answer

    Date: 01/18/2023

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

    To date $19,600 paid to contractor towards our contract. Services rendered do not match services charged. The built portions of the deck are out of square with each other and the house up to 1 inch over 4 feet. Additional money spent to attempt to complete the work with a new contractor to date are $3,200. That total doesn't include compensation for his work. The contractor took advantage of the situation, as I gave him free room and board at my residence to assist in his travel costs until the job was completed. Excessive drinking and oversleeping is what led to his inability to complete the contracted services in a timely manner.

    Requested resolution: Billing Adjustment


    Regards,
    ******* ******

Precise Construction and Landscaping is NOT a BBB Accredited Business.

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