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Business Profile

Pet Store

Vinnie's Bow Wow Shoppe

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pet Store.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/27/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We bought this Golden Retriever from Vinnie' Bow Wow shoppe on March 5th and we know this dog from a Puppy Mill and somebody owned this dog before us this dog knows way to much for being a pup. Also on the papers the doctor only signed his first name no last name. I called Vinnie's about all of this and lady told me she putting the doctors last name on the forms 3 weeks ago. Last I check the doctor has to sign it not the workers that's fraudulent. They refuse to tell us the truth about this puppies history and its against the law not to tell us.

    Customer Answer

    Date: 05/30/2023

    I want to know this puppy's history or I want to know where this Puppy came from. If it came from a Puppy mill that is illegal! We want truthful information from Vinnie's Bow Wow.

Vinnie's Bow Wow Shoppe is NOT a BBB Accredited Business.

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