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Business Profile

Transmission

Lehigh Valley Transmissions, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Transmission.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/01/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took my truck here to have a blown transmission replaced/rebuilt and was given a warranty for the service. I brought my truck home when it was"fixed" after being there for about 6 months, it still wasn't fixed properly so I took it back since it was under warranty. Once again they had it for MONTHS leaving the 2 Interstate batteries in it to completely die turning them into junk. Only to be replaced with cheap batteries that are in no way equivalent to the ones that were left to die. My truck is diesel and was left sitting during the cold months so of course condensation got into the tank causing water and fuel to mix, which is very bad for a diesel engine. I got the truck back and again it was not done right, so I took it back yet again and again when I got it back it wasn't fixed right. I took it back AGAIN and now it has been there for roughly 2 months and the owner has now stopped responding to my messages for 3 weeks. I stopped by the shop and no one was there in the middle of the day on a Tue and the truck was sitting outside with some kind of fluid leaking from the transmission.

Lehigh Valley Transmissions, Inc. is NOT a BBB Accredited Business.

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