Complaints

This profile includes complaints for K 2 Inc's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

K 2 Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  K 2 Inc

  234 Pittsburgh St Ste 1 Uniontown, PA 15401-2393

• 

  K 2 Inc

  160 Pittsburgh St Ste 3A Uniontown, PA 15401-2300

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:10/30/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I signed a contract with K2 engineering to have a property surveyed so that I may proceed with the process of building. I had to put down a deposit of $350 to have them start. The day of august 23rd 2023, they started the initial survey located old pins and at the end after the guy finished he said it'll be about 2-3 weeks and we will be back out to place final markers to complete the survey. Well, now here It is October 30th and it still hasn’t been completed. I have called K2 multiple times over the past couple months just to either be told someone would have to call me back and then never receive a phone call or to be sent through to a guy named Brian just for him to tell me, they ran into a few issues And should probably have it taken care of next week. Obviously that week nothing ever happened so I called again same thing week after week after week I am being put further and further behind and being able to proceed with my home building plans and nobody seems to care .

  Business Response

  Date: 11/13/2023

  Mr. ******* was provided a proposal for survey services on
  8/4/23 based on a phone conversation to completed a boundary survey and a
  subdivision.  Mr. ******* called and changed the scope of services to
  eliminate the subdivision and only provide the boundary survey after receiving
  the proposal.  A revised proposal was provided on 8/8/23.  Initial
  field work was completed on 8/23/23.  When comparing the recorded deeds of
  properties in the area with what was located in the field, discrepancies were
  found.  These discrepancies were that the pins in the field did not line
  up with Mr. *******’s deed, there were several overlaps.  Phone calls were
  made between K2 and Mr. ******* to explain the issues and he was notified that
  additional research was needed.  An email that contained images showing
  the findings of the survey along with where the discrepancies were was provided
  to Mr. ******* and a follow up phone call was made to further discuss. 
  Mr. ******* agreed to the path that we were proposing to move forward and the
  property was pinned on 10/31/23.

  The certified survey plat is attached for the record and is available to Mr. **** upon the balance of the contract price being paid.