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Business Profile

Colleges and Universities

Penn State University Office Of Undergraduate Education

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:03/18/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello! how are you doing today? I need to make a Better Business Bureau report to you to you guys on this collage Penn State University Student ID #******** on 2 applications fee that signed on in 2022 It was around June, July, of that Summer in a transfer to them from American Intercontinental University (AIU) Student ID #******** It didn't work out but $65.00 dollars for the application Fee was charged and in 2023 around September, October, I joined them again after completing my program at Southern New Hampshire University (SNHU) Student ID #******* and paid an application fee again of $65.00 So, I'd like to get reimbursed on both of these $130.00 would be the owned to me back on this. Maybe settlement. My Attorneys are ******** ***** * ****** *********** **. ph. ************** and ******** * **** ******** *** ******** ******* *** ph. ************** Thank You! **** ** **** 

    Business Response

    Date: 03/20/2024

    This can be found on our public website: ******************************************************

    Step 4: Submit your application

    The application requires a nonrefundable application fee of $65 for domestic students and $75 for international students. Be sure to complete the last step after Summary and Review, which finalizes payment of your fee, and be certain it is successfully submitted. Once the application is submitted, you can verify its completion by accessing your MyPennState profile.

    Thanks

    Undergraduate Admissions Office at Penn State

Penn State University Office Of Undergraduate Education is NOT a BBB Accredited Business.

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