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Business Profile

Fuel Oil

Wilson of Wallingford Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Wilson of Wallingford Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Wilson of Wallingford Inc. has 2 locations, listed below.

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    Customer Review Ratings

    4.5

    Average of 4 Customer Reviews

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    Review Details

    • Susan A

      Date: 08/28/2023

      Eric showed up, was on time and professional. At the end of the appointment, asked if I had any questions regarding tech visit. I had one, (regarding converting to gas) and Eric ansered my question fully.




    • AnnaMarie M

      Date: 08/22/2023

      Great service, in and out. Easy peasy. Friendly snd on time

    • Donald J

      Date: 08/18/2023

      Donald J

      Date: 08/18/2023

      I had a problem with Wilson last year service the guy came to my house to tune up my oil furnace. He didn’t tighten something properly and it leaked all the oil. They falsely blamed me and charged me fill up of oil. I didn’t know it was leaking because the guy came to tune up the furnace not long before I lost all the oil. I trusted them because before this they were great. Reason am saying something now is because I see I’m paying much more because of it. I can’t get them to come service my this year to tune up my furnace because they won’t come after I’m done work and I can’t leave work early or even take off.

      Wilson of Wallingford Inc.

      Date: 08/22/2023

      Hello Mr. J******,
      Thank for taking a minute to share your thoughts regarding your recent your service experience. I looked over your account and see that there was an oil leak at the fitting on the oil line and that was corrected. I also saw that you were charged a diagnostic fees in error and those fees were credited to your account. Please accept my apologies for the inconvenience that caused you.
      I have instructed our Service Manager, Wayne J******, to contact you regarding scheduling the annual tune-up at a time that fits your schedule after 5 p.m. Wayne did say he left you a message, so please contact him to this scheduled for you.
      Please let me know of any additional issues.
      Sincerely,
      David O********
      President

      Donald J

      Date: 08/25/2023

      Ok thank you for your reply I got a call just been busy to at work I will call him back probably Monday hopefully 11:30 time or he can call me around that time if I haven’t called yet. Just had a really busy week at work didn’t really even have a lunch break

    • janet s

      Date: 10/05/2022

      I just realized with my last service that you have increased my service a total of $600 for the year 2022 for my ac/heater/oil... this seems unrealistic.... have been a customer for 20 yrs, can someone explain why the huge change in one year ??? ty Janet S******

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