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Business Profile

Home Improvement

Whiskey Hill Contracting

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:02/14/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contractor completely failed at installing a lazy ***** in my home. I cannot believe the craftsmanship. I am in complete shock that he is even still in business starting in March of 2022. The pictures speak for themselves. Cannot believe this. I asked him to come back to fix it, he came back, did nothing right once again, insulted my eye sight various times blaming my eyes for seeing it incorrectly!!

    Business Response

    Date: 02/21/2024

    Tried to help this person out she openly admitted starting and messing the whole project up even called herself a moron as you can see in the pictures only charged her $110 because said they were on a fixed income and couldnt pay anymore which was a lie because there was 2 brand new cameos in the driveway also threatened me with using recordings of me without my knowing to further hurt my business  also lazy ***** was wrong size I made it 100 percent functional  as best as I could with what I had to work with some customers you just cant make happy 

    Customer Answer

    Date: 02/23/2024

    [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

     Complaint: 21281979

    I am rejecting this response because:

    The pictures I submitted shows what he did and also shows the size of the equipment. You can see screws hanging out of the install. The size was correct as you can see in the photo submitted. The contractor cannot comment on the income of the household as has no business doing so. The recording is the camera system that is all over the outside and inside of the house where no consent is necessary. Oddly enough, the uneducated contractor believes that he is a lawyer. He also charges the same as a lawyer would, being very confused about tools, common knowledge, common installations, and interpersonal relationship skills needed to continue in his own profession. He has only owned his business for a short amount of time and Im certain that it will discontinue shortly. Commenting on what kind of cars are in the driveway is completely unacceptable. My hammer is missing as well which Im sure he took it from my tool box that I provided for him when he asked to use my screws. 

    Regards,

    *********************








Whiskey Hill Contracting is NOT a BBB Accredited Business.

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