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Business Profile

Laboratory Testing

Warren Pain Clinic

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Laboratory Testing.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/11/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I called on 09/27/2023 can canceled my appointment via voicemail since they didnt answer their phones. I received a text on 10/04/2023 reminding me of said appointment and i replied to cancel said appointment and the appointment was for 10/06/2023. It was canceled well over 24 hours and they billed my insurance and are billing myself for a “NO SHOW” when the appointment was canceled and thats illegal for them to be doing and is also insurance fraud. I want this bill to be adjusted to nothing as it was canceled over a week in advance. Account number ***** please help me. Ive called them 3 times now trying to get them to do the right thing and as a medical biller i know the laws and i know what they are doing is illegal in New York State.

    Business Response

    Date: 12/26/2023

    This patient has contacted our office and we have researched what was stated. At this time all charges have been cleared off of the patients account, which is now at a zero balance.

Warren Pain Clinic is NOT a BBB Accredited Business.

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