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Business Profile

Business School

All State Career School

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for All State Career School's headquarters and its corporate-owned locations. To view all corporate locations, see

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All State Career School has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:08/22/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I attended the school for 8 months and didn't get any hands on experience on HVAC equipment like I was promised when I had my orientation I had 3 HVAC Directors of the program and 2 different instructors so I transferred schools and now I can't get my official transcript after Sharon told me they emailed them to the school

      Business Response

      Date: 08/28/2024

      The student did attend school for the past 8 months and in that time period excelled in all of his classes. Not one time over the 8 months while attending did he express a concern about not using or having hands on experience with HVAC&R equipment. At the end of each course the student was given a survey about the course and instructor which the responses received were stellar from the student. The student was also given mid module and end of module assessments; where there is space provided to discuss any concerns the student may be having with the course, curriculum, or instructor at no time did the student address any concerns about the lack of time with equipment or anything else. I am able to provide those as needed to the BBB. The transcripts in question were also submitted directly to the school that the student requested and a confirmation email was received back from the school stating that they did receive the transcripts. I also am able to provide that documentation. The student is accurate in expressing that he had several directors and instructors. Unfortunately we had a Director when he began the program *** *** ********* **** ********** ****** and was unable to continue in the position, the position was filled with a new person who was with us until June and his family was relocated out of state. Again the position was replaced giving him three different Directors in his time with us. All students have a variety of instructors while attending due to their experience and the classes held. We want to offer our students the best instructor for each course based on their experience. Please let me know if I can provide any of the documentation to you in a way that does not divulge the identity of the student publicly. 

      Customer Answer

      Date: 08/29/2024

      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.



      [To assist us in bringing this matter to a close, we would like to know your view on the matter.]



      Regards,



      **** *******

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