Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Cookies

Cookies & Candies by Christy

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cookies.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDiane D

    Date: 11/25/2023

    1 star
    The sandwich creme cookies were all misshappen and a gummy raw taste. I sent ******** photos and asked for a response several times. I did not get a refund, an offer to replace or even a response. I ordered a lot for my daughter's wedding and had to scramble to find another baker. Terrible business practice! She deserves no stars. I have copies of my messages if she tries to say I was not a customer. This was just and awful experience.
  • Review fromHannah Z

    Date: 10/23/2023

    1 star
    Received moldy cookies and cannot get a refund from the bakery! I’ve sent her pictures of the moldy cookies and she agreed to refund my money after I filed a claim with my credit card company. So I did and since then she has stopped responding to me. Several hundred dollars were sent to her as she agreed to provide 24 dozen fresh cookies to me by Oct 13th. USPS confirmed she did not pay for guaranteed delivery so USPS is not liable for delivery. There were no cold packs or anything in the shipment and these fresh cookies were on a truck for 6 days! This business is scamming people.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.