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Business Profile

Marketing Programs

Ecommerce Empire Builders

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marketing Programs.

Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/29/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I originally paid ************** and EEB $12,000 for the Business in a Box service on October 4, 2022. My first product for the business they built launched in January. That business made $108.94 in sales. I spent $1,250 on ******** advertisements and $74/month on storefunnels.net (***** ***'s funnel software) I spent a total of $13,358.94 plus the $74/month to run the business and got in return $57.06 in profit. When I directly contacted ***** *** via email, his COO, *** ***** ******* began negotiations with me and managed to convince me to give him and his team of "ecommerce experts" another chance to launch yet another product. Of course I gave them this chance, launched this product, and as of 6/29/2023 at 12:30 PM EST, this business was launched 9 days ago and so far the funnel for the product has 256 views on the site and 0 purchases. For reference, the previous product had 391 views and 5 sales. So this product performed even worse. I of course have had to spend more money on advertisements, so far $100+ on ******** Ads and another $25 on ****** ads. I of course had to renew my subscription with ***** ***'s storefunnels.net software, so that costed me another $74. All I have done with this product is spend money and gain nothing in return. All my experiences with ***** *** and EEB team so far has been that I spend my own time and money, and do not get anything in return. ***** *** and his EEB team have gotten $12,000+ from me, while providing me with an ineffective copy-paste sales funnel, fake 5 star reviews on the product website, fake discount offer on my product website, and average-quality advertisements not worth $12,000. I could spend $500/month running my own business and that would get me more than giving ***** *** and his EEB team $12,000, especially with the prevalence of *******, which happens to be able to give business advice and write ad copy better and faster(AND FREE) than the "team of ecommerce experts" I gave $12,000.

    Business Response

    Date: 12/12/2023

    ******** ******** needs to be removed. We have resolved this clients issue legally. And both parties have signed NDAs and removal of any reviews/complaints.

  • Initial Complaint

    Date:06/30/2022

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I can't remember when I purchased it, it was maybe 1,5 years ago, I paid $1400 for the program, I had some medical issues which prevented me from using it, But now I'm ready and when l try to login I'm presented with an offer to purchase it again. I have emailed them numerous times without a response. My purchase email is *************************** Sorry l don't have any more info to provide. I received one response asking for the purchase email which l provided. The sender was named Sam which I responded to. I have received an email from them daily but won't respond to mine.

    Business Response

    Date: 07/23/2022

    We have responded to every single one of this customer's emails. They all bounce back. We even messaged them via ******** but never got a response back. There appears to be an issue with this customer's email inbox. We have even tried emailing them from multiple email accounts. They all are not able to deliver to the customer's inbox.

    All this customer has to do is log back into their member's area and they will see their course.

    Sam

    Ecommerce Empire Builders Support Team
    EcommerceEmpireBuilders.com

Ecommerce Empire Builders is NOT a BBB Accredited Business.

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