Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Home Builders

Spectrum Homes, Inc

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromLisa A

    Date: 05/13/2025

    1 star
    Not recommend. We feel Spectrum Homes in ********* PA did not value us as customers. Warranty work remained unfinished for over 1 year with their subcontractors telling us 1 **************************** giving contradictory reasons for faults. Planning/promises would change without notice, "forgotten" discussions leading to multiple occasions of us having to show documented "proof" of contract agreements/email trails caused us to lack confidence that ********************* were fully aligned.Project management was poor. Issues with porch posts being 1/4 inch off causing our entire porch roof to be uneven, installation of wrong siding, deck steps were missed, plumbing & electrical rough-in heights were mispositioned not accounting for laundry appliance risers repeatedly mentioned & documented, many areas of careless "finish" work including: partially caulked window; shower grout holes; shower threshold pitching outward; uneven ************** cabinet hardware; poor cuts to deck; flooring miscuts; cracks, dings & uneven trim work; paint drips throughout; varnish spills left to dry on stairs. **************** caused issues including new chips in concrete, porch beam wrap damage, mismatched paint, uneven *************************** to porch wrap & unfinished seal to beam wrap leaving it open to water, pests, and unsightly. Inside would not address some previously agreed upon work, cut corners on repairs & worsened already poor situations to flooring.EDIT: May 2025-We moved in 2 years ago in March. Every floor in our home is having an issue. Must get guest bath completely retiled as the grout has come apart. All LVP flooring and subfloors under carpets creak. Paint on exterior doors is beginning to peel. We had to pay for an independent electrician several months ago to spend 3.5 hours to go thru our entire kitchen to figure out why the power was out to all outlets. Loose wires in the **************. This home build is abysmal for a new home only 2 years old.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.