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Business Profile

Home Improvement

HomeLeer LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Improvement.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/02/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Homeleer **** to replace my roof in Oct 2021 for $8000 (I unfortunately dont have this receipt) due to a leak that dropped my ceiling in both my dinging room and back porch. They did replace the main roof which holds two dormers on the west side of the house. Within the first week of replacing the leak worsened to the point that it was raining inside my kitchen on the very next rain storm. I called **************** back and he agreed that he would have to also replace the flat roof for an additional $5904.00 and so he did. Since 2021 my roof has continuously leaked. At first it was noticeable, but as the water piled, it begin to drip once again on my back porch. I have made several efforts to contact Homeleer or **** to no avail. *** also had it "patched" here and there by a handyman friend of mine, who also suggested that I reach back out to the company to fix this. This year I finally hired BYs construction for $1000 to "repair" this leak to which he suggested that this roof was done poorly and should be re-done!! Still no answer or call back from Homeleer.

HomeLeer LLC is NOT a BBB Accredited Business.

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