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Business Profile

Remodel Contractors

George Gruber Construction

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/02/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    May 13, 2023 Dear Mr. Gruber. This “Demand Letter of Payment” will be a final request for a refund of the balance of the Original Deposit provided to you on February 5th ,2023 of $2,230.00 representing a 50% deposit in which you never performed the agreed to (contractual services “contract attached to email”) of the bedroom remodeling at the customers address shown above due to your own personal issues. After repeated attempts to amicably resolve the issue with multiple, repeated texts, and telephone calls from you I offered you a $300.00 fee for your time upfront 5weeks ago for merely taking your time to come to Carlisle, write and estimate, and you volunteered to take 2 old bedroom doors and a few pieces of trim back with you in your pickup truck on the original day of taking the estimate February 5th 2023, all of which was just junk wood and already laying outside from our bedroom. This $300.00 was a generous offer on my part for your time trying to show some compassion, and still you have not returned our balance of the “Deposit Money” we furnished upfront and entrusted you with to complete our agreed to home bedroom remodeling project.

George Gruber Construction is NOT a BBB Accredited Business.

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