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Business Profile

Child Care Services

Little Village Daycare

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Child Care Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/12/2023

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I take my child to this daycare. The woman who runs this business is completely unreliable I have to pay 360 a week for my children and she is constantly closing the daycare early on a short notice. The daycare does not compensate for the times that they close early and its ridiculous I pay for my kids to go there full time and the hours the services they provide are very much less than that. If you add up the amount of money they are getting for services they are not providing it should be illegal !

    Business Response

    Date: 07/31/2023

    Sorry that they feel this way, It is stated on our contract and policy that days are not prorated for any clousure due to any kids activity or act of God, holidays ect. the have to agreed in order to attend our school.

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