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Business Profile

Real Estate Services

USRealty.com, LLP

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Real Estate Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/29/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I also filed this same complaint under their California  DBA:I enrolled in an online course. When I opened it up to start the course it was not at all intuitive or user-friendly. I asked for a refund. They keep telling me that there is a $30 charge to cancel, which is ludicrous. It's an online course. It's not like they sent me a bunch of heavy books that they had to pay for shipping. It's like charging for a .pdf. The same file that gets used over and over and over again by every single customer. I want a full refund. They are refusing to refund ANY of my money until I agree to their bogus $30 charge.

USRealty.com, LLP is NOT a BBB Accredited Business.

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