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Business Profile

Collections Agencies

Alliance Financial

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Alliance Financial's headquarters and its corporate-owned locations. To view all corporate locations, see

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Alliance Financial has 3 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/05/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I get four to five calls each day with an automated message I’ve been pre approved for a $100k loan. Offer expires in 24 hours. I answer and hit the “opt out” number. I’ve actually talked to them and said no more calls. This is a scam and I don’t kbnow how to get them to stop calling me.

      Business Response

      Date: 12/21/2023

      Dear *** *******,
      This correspondence is in regards to a complaint (id# ********) we received from the Better Business Bureau that you placed due to receiving phone calls from someone representing themselves as being from Alliance Financial with an offer for a loan.  We understand your frustration but those phone calls did not originate from our firm.  Our firm is strictly a financial advising firm and we don’t loan funds to individuals or institutions.  
      We are trying to figure out how to have these calls stopped because we have received calls at our office letting us know of this scenario.  But due to the nature of these types of scam attempts, we don’t have much information to use.  Just like you, we want this to stop.  Any information about phone numbers or email addresses you used to speak to the person you mentioned in the complaint would be greatly appreciated.
      We can be contacted at ###-###-#### or through ***** ***’s email at [email protected].

      Sincerely,

    Alliance Financial is NOT a BBB Accredited Business.

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