Complaints

This profile includes complaints for Asa's Lawn Care Services's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Asa's Lawn Care Services

  PO Box 7596 York, PA 17404-0596

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  Asa's Lawn Care Services

  231 E 10th Ave York, PA 17404-2135

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:05/26/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
  
   Complaint: ********
  
  I am rejecting this response because:I am one of  three court appointed Administrators to my uncle's Estate.  I was not given copies of the landscaper's invoices from anyone.  I am not a third party to the Estate. Matter of fact, the person who signed the contract, with the landscapers, was not authorized to enter into a contract oh behalf of the Estate.    On May 15, 2023, I wrote a letter to this landscaping business, with the Short Certificate, and I asked for the invoices in order to reconcile Estate expenses.  The business' response was "we don't keep invoices and receipts" and the person hung up on me.  Rather than provide me with four invoices, this company decided to post more than 100 disgusting, disparaging and defamatory information/ pictures on ***************** and ***** segments and sent them to law enforcement, the DA's office, news channels, etc. This attack on me started the end of May and has continued through June.   In these posts, they used my pictures and tried to wreck my life with false information and threats.  The manner in which this company conducts itself is unprofessional and with vindictiveness.     
  
  Regards,
  
  *******************************
  

  Business Response

  Date: 06/26/2023

  6.12.23 
  To ******* ******* 
  In February of 2022 a long term client Of ******* & **** *** ***** whom are one of 3 executors of the estate for the spring & summer of 2022. Invoices were provided to them on a monthly basis and was promptly paid by them. Our client no longer needed our services after September 08th 2022. as the property had been in motions to be sold. Last invoice been delivered to our client **** *** *****, promptly paid shortly after. 
  At this point our obligation To provide invoices to our client has been met. All invoices were also given to **** *******, ***** ********** as well **** *** she's the one whom received them & sent them to the other 2 whom are executor of wills as well received digital. 
  On May 19th 16th 2023 ***** ********** contacted me by telephone And demanded invoices For the work we provided to our clients. We value our clients privacy and ***** ********** had all these INVOICES already 2x each. To whom 1of 3 also named as executors of the state in question. I also explained we were leaving for vacation that day that we don't have last years copies handy and we look into it once we got back from vacation. We didn't even get through 2 days of vacation she's harassing us 
  now. 
  At 11:33 am on May 25th 2023 ***** ********** left a message on my phone while I was at my 1st job again on same day 2nd call. 6:55 pm on the same day while I was working my second job. ***** ********** left me threatening message ON VOICEMAIL. NOW im very concerned at this point of her And her demeanor. I REALLY DON'T KNOW WHAT THIS LADY IS CAPABLE of. In a matter 36 seconds she identified herself immediately threaten to report to the 
  I.R.S. & then threaten to report me to the BBB then identified herself as a PENNSYLVANIA STATE TROOPER implied that she would use her position to harass us and closed out her message by stating im no joke " I expect a call back or I'm going to blow you up". 
  Just as we do not provide our customers info to 3rd parties, especially we do not negotiate with people who make threats against us to whom in questions already has these invoices in question. With her threats we will not be answering her calls or addressing her demands. Our obligations were met when we provided **** *** ***** with info for the estate as needed. So timing of her demands and threats time frames don't match, she already contacted you before given us the chance to respond. 
  ***** ********** has violated Pa Statutes 634a{b{ 2 by using her contacts in law enforcement, mine you she's a retired PA State Trooper, to obtain personal information about anybody who has dealt with the estate of ***** ** **********, She has then gone onto harass, threaten, & intimidate anybody who does not immediately respond to her demands. She is also fighting sale of truck whom ******** ********* in Manchester pa. they purchased truck back from estate sale. She threatened to report us to your office then made good on that threat, before even receiving her letter. 
  ***** ********** is not our client, already dealing with 1 of 3 in charge of estate. And we have no duty to provide her info she's already had & received timely.which were provided by ******* & **** *** ***** to all 3 executors.I will not be a PARTY to a FAMILY INHERITANCE FIGHT / DISPUTE NOR WE WILL NOT ASSIST THIRD PARTIES WHO MAKE THREATS WITH VIOLENCE. 9 MONTHS+ LATER AFTER LAST dealings with services. This is still dragging on. shes contested the will every step of the ways. 
  Getting Started with ******* Page 1 
  

  Sincerely,