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Business Profile

Metal Salvage Yards

J&K Salvage

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Metal Salvage Yards.

Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/11/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So my familys struggling due to covid 19 and landlord helped me out by taking scrap metal into the local scrap yard.. jk salvage.. ee unloaded 640lbs of iron worth 67.00 (i have no income and family to provide for) after dropping the metal and getting scale weight we than went to the cashier to get yelled at saying. We already told u we dont have money.. they shut the window in my face and im without money and my metal... this is 100% theft by deception and this business shouldnt even be in business if you cant afford to handle your business..

    Business Response

    Date: 01/13/2023

    Cashier was waiting for employee to return from bank with cash.  Customer had the option to receive a check.

  • Initial Complaint

    Date:09/15/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took 2 vehicles to drop off for scrap money on 9/9/22. I was given a receipt# ********* by ******************* for $895.00 and told they would pay me the week of 9/12/22-9/16/22. I have called numerous times and have been getting the run.

    Business Response

    Date: 09/16/2022

    The customer called today 9/16 and spoke to our representative, who said that they will issue a check for the ticket.  She asked for it to be mailed, which will be done.

J&K Salvage is NOT a BBB Accredited Business.

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