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Business Profile

Seal Coating

Freys Seal Coating and Asphalt Company

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:11/28/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ****** Frey from Frey's Sealcoating and Asphalt were going door to door handing out home made flyers trying to get people to have their drive ways seal coated on October 19, 2023. I paid Frey's $2100 to sealcoat my driveway, as well as put asphalt on part of my driveway. He gave me quote on text message and I said ok, without knowing what the asphalt would look like. He provided very little explanation of the asphalt, which was $1000 of the $2100 total and it's horrible looking. He said he dug 3" down and he said he used 24 bags of asphalt, but my neighbor was watching him and said he only used 5 bags. There is grass growing through the asphalt after 2 weeks. When I went to write out the check, his wife Lindsey told me to call them in the spring so they could come back and put sealcoating on the asphalt. He never explained that to me and it looks like crap. I had him come back the next day and he stopped out to look at the asphalt and he said he would come back 11/3, but he never showed up. The sealcoating is not holding up at all and looks terrible and the flyer they handed out states a 2yr guarantee....which is a lie. I texted him after 1 week when he didn't show up and told him not to step foot on my property and would consider it trespassing. I want $1000 refund for the asphalt job and I'll have to pay money in the spring to have someone else come out to clean up the mess with my driveway. He's deceitful and lies to customers.

Freys Seal Coating and Asphalt Company is NOT a BBB Accredited Business.

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