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Business Profile

Industrial Property Management

Statewide Self Storage

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Industrial Property Management.

Complaints

This profile includes complaints for Statewide Self Storage's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Statewide Self Storage has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Statewide Self Storage

      75 Airport Rd Ste 2 Coventry, RI 02816-6554

    • Statewide Self Storage

      175 Nooseneck Hill Rd Exeter, RI 02822

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/07/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Statewide has been charging my credit card for years for monthly fee to rent a storage unit. They never provide a bill or receipt. Statewide has a website where customers can view or pay their bill. But I have no access to it. Statewide has ignored my attempts to contact them regarding this issue.

      Customer Answer

      Date: 07/18/2024

      I have not heard from the business in response to my complaint.

    • Initial Complaint

      Date:07/06/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Cannot get this company to return my call. Have tried multiple times, left messages, requesting permission to have a dumpster placed onsite to remove 90% of personal belongings that have been damaged due to water damage resulting from poor structural design/placement that caused severe flooding in my unit and mouse infestation/contamination due to lack of preventative measures in a rural area.

    Statewide Self Storage is NOT a BBB Accredited Business.

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