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Business Profile

Jewelry Stores

Ross-Simons

Reviews

This profile includes reviews for Ross-Simons's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ross-Simons has 2 locations, listed below.

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    Customer Review Ratings

    4.44/5 stars

    Average of 805 Customer Reviews

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    Review Details

    • Review fromSusan S

      Date: 06/18/2025

      5 stars
      Beautiful sterling silver and pearl bracelet! I am very happy with the item. Shipping and packaging was wonderful, too.

      Ross-Simons

      Date: 06/20/2025

      Thank you so much for your wonderful review! We're excited to hear that you love your beautiful sterling silver and pearl bracelet. Your kind words about our shipping and packaging are greatly appreciated. We look forward to serving you again soon!
    • Review fromLinda Z

      Date: 06/16/2025

      5 stars
      I received my beautiful onyx necklace, which can hold charms. It arrived in a timely fashion, and I love it!

      Ross-Simons

      Date: 06/17/2025

      Thank you so much for your wonderful review! We're excited to hear that you love your beautiful onyx necklace and that it arrived promptly. If you ever need assistance or have any questions, feel free to reach out. We're here to make sure your experience with Ross-Simons is always sparkling!
    • Review fromChristie B

      Date: 06/15/2025

      5 stars
      Love this gold flower band. I will definitely wear it often.

      Ross-Simons

      Date: 06/16/2025

      Thank you so much for your wonderful review! We're thrilled to hear that you love your gold flower band and that you plan to wear it often. Your kind words mean a lot to us, and we're delighted that you're happy with your purchase.
    • Review fromVirginia H

      Date: 06/12/2025

      5 stars
      The sterling silver magnetic catch arrived and was put into service immediately. With arthritic hands I am now able to put on and tag off my necklaces without asking for help. Highly recommended for all!

      Ross-Simons

      Date: 06/16/2025

      Thank you for taking the time to share your positive experience with our sterling silver magnetic clasp. We are delighted to hear that it has made a significant difference for you, especially with arthritic hands. Your recommendation is greatly appreciated, and we are thrilled that our product has helped you put on and take off your necklaces with ease.
    • Review fromAnna F

      Date: 06/11/2025

      5 stars
      My snake ring is beautiful & I love it so much ! I'm so happy with my purchase & will definitely be buying more pieces as I'm already eyeing my next ring!! ?? The packaging is cute & the shipping was quick too! Thank youuu !

      Ross-Simons

      Date: 06/12/2025

      Thank you so much for your wonderful review! We're thrilled to hear that you love your snake ring and had a great experience with us. Your excitement is contagious, and we're delighted that you're already eyeing your next piece! We put a lot of love into our packaging, so it's fantastic to know you appreciated it. And quick shipping is always a plus, right? Looking forward to helping you find your next favorite ring soon! If you need any assistance, feel free to reach out.
    • Review fromLINDA R

      Date: 06/07/2025

      4 stars
      Little slow in shipping and receiving. Love products so pretty

      Ross-Simons

      Date: 06/09/2025

      Thank you for your feedback. We appreciate you taking the time to share your experience with us and are delighted to hear that you love our products and find them pretty! After reviewing your past orders, we noticed that you have consistently received your packages within 3-6 business days from the date of purchase, which aligns with our timeframe for free regular shipping. We strive to ensure timely deliveries and are glad to see that our standard shipping has met this expectation. For future orders, if you require faster delivery, we offer expedited shipping options: Express 2-day shipping for $12.95 and Overnight shipping for $20.95. We hope this provides you with the flexibility to choose the shipping method that best suits your needs. Thank you for being a valued Ross-Simons customer.
    • Review fromLisa E

      Date: 06/03/2025

      5 stars
      I watch for items to go on sale , and contact my concierge to get me the best price, always finding deals!

      Ross-Simons

      Date: 06/09/2025

      Thank you so much for your wonderful review! We're thrilled to hear that you enjoy watching for items to go on sale and that our concierge service has been able to help you find the best deals. Your satisfaction is our top priority, and it's fantastic to know that we've been able to meet your expectations. We look forward to continuing to provide you with great service and amazing deals.
    • Review fromBonnie P

      Date: 06/02/2025

      5 stars
      The earrings were beautiful and I was kept informed of delivery details.

      Ross-Simons

      Date: 06/03/2025

      Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you loved the earrings and that you were satisfied with our delivery updates. Your feedback is greatly appreciated and helps us continue to improve our services.
    • Review fromTerri F

      Date: 05/26/2025

      4 stars
      I ordered 2 jade bracelets. One for me and one for my granddaughter. I always wear my jewelry, so I rarely take it off. The bracelets are beautiful, but they both broke. I usually am satisfied with my purchases, but I was a little disappointed when they broke. I did order another one for me because I like it so much. I will try to get the other ones repaired. But overall, Im usually satisfied with my purchases from you.

      Ross-Simons

      Date: 05/29/2025

      Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you may have experienced. Our customer service team has attempted to reach out to you to address your concerns, but unfortunately, we were unable to connect. We have left a voicemail with further details and would greatly appreciate it if you could return our call at your earliest convenience. Your satisfaction is very important to us, and we are committed to resolving this matter promptly. Please feel free to contact us directly at ************** or via email at *******************************************
    • Review fromGail T

      Date: 05/19/2025

      2 stars
      The product features were hindered by the jeweler used extremely small lobster hook and co be tons. Way too small for anyone's fingers. I contacted **** and ***** and they said I could send it back. All I wanted was for them to send me bigger hooks. I liked to size of the cross but not the connecttors. I cannot recommend this item firthe price I paid.**** T

      Ross-Simons

      Date: 05/21/2025

      Thank you for taking the time to share your feedback with us. We truly appreciate your input and are glad to hear from our valued customers. We are sorry to hear that your experience did not meet your expectations. Please know that we take your feedback seriously and have shared your comments with our **************************** to ensure we address the issues you mentioned. Your satisfaction is our top priority, and we are committed to improving our services. If you have any further concerns or suggestions, please do not hesitate to reach out to us directly. Thank you once again for your valuable feedback.

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