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Business Profile

New Auto Parts

New Auto Parts, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Auto Parts.

Reviews

This profile includes reviews for New Auto Parts, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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New Auto Parts, LLC has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 5 Customer Reviews

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    Review Details

    • Chris P.

      Date: 01/11/2024

      False advertising. The web site states in stock and is not they have to order it and have it shipped to them. Waited 2 weeks and still no part.

    • Diana O

      Date: 09/19/2023

      Diana O

      Date: 09/19/2023

      I wish I would have checked the reviews before ordering. They say parts are available but they really not. Their website says "Ridiculously Fast Shipping" but the lie detector says THATS A LIE! Placed my order over a week and order still shows "In progress" so I reached out to customer service, which by the way, they don't have a number you can call, only live chat support, I was greeted by online representative, *********************************, he looked into my order and told me that there was a delay with the manufacturer and that they should be getting the part within 3-5 days, which meant I would have to still wait another week or two before I get my part, that's a wait of a month to receive a part, I asked if there was a discount for such a long delay and he said "No", then I asked if they had a customer service number I can call into, he said "they are not equipped with phones for customer support" so I asked, then how can I speak to a Manager and he said "Hello, how may I assist you?" hahaha WOW, they are a joke! that's when i realized that there's no way I can trust this company, which their horrible smart a$$ customer service reps, so I cancelled my order. DO NOT BUY FROM THIS WEBSITE!

      New Auto Parts, LLC

      Date: 09/21/2023

      We dont have a representative named ********************************* or a customer named *********************. This is for a different company not affiliated with us or our website. Please double check but we can assure you that you didnt purchase from oemvehicleparts.com.

      Thx

      Deb

    • Barbara W

      Date: 06/30/2023

      THIS PLACE COMPLETELY *****. Seems like they have not changed their process since 20/20. Nothing but s***** reviews from everybody saying the same thing as me.

    • CASSANDRA T

      Date: 11/13/2022

      Ordered a replacement third brake light and when I went to the chat to check the status after 2 weeks, I was told they didn't have the part and I would receive a refund through PayPal, which they have yet to send. I am now going through PayPal dispute for a refund and if that doesn't work, I'll go through Amex. This company is a scam and I wish I had read the reviews first. Not sure how they are still in business.

    • scott l.

      Date: 09/22/2022

      PLEASE READ ****** REVIEW BEFORE ORDERING FROM THIS SCAM COMPANY THAT IS PART OF TASCAPARTS.COM, **********************, ****************. They take your money and run. Do not answer phones, do not answer emails, they lie and try to drag out the process in hopes that you will just go away and they keep your money. BBB has a 1/5 star rating for their sister company Tasca Parts Center and I'm guessing that's only because a lower star rating isn't available. How can businesses operate like this. I wish I found the never ending flood of warnings all over the internet to never deal with any of these businesses. The Tasca family should be ashamed of themselves. This company is a scam.

    New Auto Parts, LLC is NOT a BBB Accredited Business.

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