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Business Profile

Pet Grooming

Scrub A Pup Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pet Grooming.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Jennifer P

    Date: 02/28/2025

    Owner **** doesnt like to pay his bills and likes to s**** over other small business owners. He is being sued by his previous landlord, about to be sued by his current landlord and will be moving to his third location in 18 months. Unethical in character and his business shows it. BEWARE he is now going to relocate down the road a mile on ********* in ******* after cheating his two previous landlords. He should be like the dogs that he washes, dont s*** where you eat. Support Small business owners who are taken advantage of by people like this and stay away!

  • Mark D

    Date: 01/27/2024

    Since the move, absolutely awful. As mentioned in a previous review, this is predominantly due to the owner, his attitude, and poor business practices. Here is the story:Being previous clients at the old location, we wanted to keep our groomer so my wife drove 20 minutes to the new place. Upon arriving, she was met with a completely vacant building-- no signs, no one answering the phone, yet the door was wide open. Turns out they had a gas leak and had to evacuate-- understandable, these things happen. An appointment was made for the next day.The next day, after keeping my dog for 5 hours. When I came in, my dog looked like something out of an animal rescue commercial. I came in expecting an apology or some sort of discount-- none of which I received. When I mentioned that we drove 20 minutes only to find an empty place without so much as a phone call, the owner told me "well, I drive 35 min to work". Inconvenience aside, leaving the door open without any signage put my wife and any other clients who walked in that building that day at extreme risk. I noted this to the owner-- still nothing. Finally, he hands me the bill and it is not only full price, but 70% HIGHER!! Our neighbor's dog is 3x the size of ours and we paid the same-- ludicrous.Many of our neighbors were similarly mistreated. There are 4 of us who were loyal clients at the old location and willing to travel 20 minutes. In one fell swoop he lost us all. Evidently, this gentleman never learned that keeping clients is far more valuable than a quick payday. It is absolutely audacious that someone would endanger and inconvenience clients and not make it right. Avoid at all costs.

Scrub A Pup Inc is NOT a BBB Accredited Business.

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