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Business Profile

Lift Kits

Tak Auto Service, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lift Kits.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/30/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    30 septiembre a las 9:57am Pague $200 en efectivo Remplazar el rodamiento ********* de ambos lados y los buje la cual le lleve las piezas nueva y no las puso y coloc unas viejas a parte da toda las piezas y otras partes q no tenan que ser tocadas y mi guagua est peor que cuando la lleve dijo q arreglara y todo lo dejo igual y peor iso daos a mi vehculo

    Business Response

    Date: 11/25/2024

    Buenos Dias

    En el dia 30 de septiembre de 2024 alas 9:00 am lo cual se le informo a la misma que tragera el vehiculo durante el dia de el sabado ya que la joven no queria pagar lo que se le indico,una suma de $350 dolares por que **** tenia sus propias piezas y no hay garantia de trabajo. Cada pieza que ******** ********* trajo fue erronia y tuvimos que ordenar las piezas correctas ya que al montar sus piezas erro los discos de el vehiculo. Al informar de la situacion y dejarle saber que le cambiamos los discos ,le cambiamos los bujes y le intalamos un balljoint nuevo a todo esto ******** ********* fue informada de todo esto y que tenia una deuda por las piezas instaladas dijo que las piezas que **** trajo eren las correctas y que no iba a pagar nada ,so el dia en que vino a buscar el carro no dio $200 dolares en efectivo ypidio las llaves de su carro ,al momento de entragarle sus llaves se le volvio a informar que las piezas que ell habia traido estaban dentro de su carro y que el dinero que me daba en ese momento solo habia cubrido por un porcion de la piezas correctas que se le instalaron al carro el cual es una ****** venza 2014 .

    Piezas instaladas 

    RF LOWER BALL JOIN

    RF WHEEL BEARING

    RF BRAKE ROTORS

    LF WHEEL BEARING 

    LF BRAKE ROTO

    CON UN TOTAL DE MAS DE $600.00 EL CUAL SE NEGO A PAGAR POR EL ACUERDO DE LOS $200.00 POR SOLO LA LABOR DE LAS PIEZAS QUE ************** CUALES NO FUNCIONARON 

    GRACIAS POR SU ATENCION 

    ES TRISTE QUE HAY PERSONAS DESONESTAS Y MAL EDUACADAS LAS CUALES LES GUSTA HACER MALDAD A LOS DEMAS 

    GRACIAS Y BUEN DIA 

    Customer Answer

    Date: 12/16/2024

    Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

    Hola  buenos das  no estoy de acuerdo ni  lo que l ests disiendo no es lo correcto  yo habl con l antes de aserme el trabajo y l  me dijo que me cobrara 100 *** cada lado en un total de ******************************************** cual se lo eche en un sobre ****** en el buzn q l tiene *** que el da que le lleve mi auto a la hora de el entregrmelo l no se encontraba en su taller. Ya haba cerrado y me dej las llaves dentro del vehculo y me di orden q le echara el dinero en el buzn mencionado ariba en el transcurso prendo mi guagua y saliendo del negocio un poco ms ****** le escucho un ruido bien feo la cual mi guagua no **** desido en parar y llamarlo y desirle de el ruido y el solo me dijo djalo en el taller echa las llaves en el buzn que al otro da el verificara la cual confiando en l y en su trabajo dejo mi guagua en el parking de su taller la cual lleg a dejarle la guagua y me percat de los disco y ay le reclamo y l se qued callado *** un segundo ok al da siguiente lo llam a las 8 de la maana la cual no respondi tuve q llamar como dos veces ma asta que pude hablar ay en *** conversa me dijo que haba encontrado el error  pero le reclam lo de los disco y el desia que l no haba cambiado los disco pues le dije ok me avisas cuando mi guagua este ready pues finalmente me llama para recojer mi guagua lleg al lugar y el ay habl  con una psima actitud que hasta me dijo que cul fue el mecnico de ***quera que me haba dicho del ruido de mi guagua  que se lo llevara al taller dicho el caso le digo bscame la guagua entrgamela fue y la busco ay intelectuamo palabras le dije que si quera ver las fotos ante de yo llevarle la guagua me dijo que no yo le lleve las pi***s la cual l dijo que no funcionaban la cual piezas que no utilizo piezas que tambien  dao y las tengo  la cual monto piezas en mi guagua no nueva pi***s usada y con daos y tengo toda evidencia y toco partes que ni **** que tocar para arreglar lo que al solo se le indic tengo todo tipo de evidencias y en ningn momento l me cobr ****************************************************************************************************** dijo que l cobra a ms *** eso pero que me cobrara 100 *** cada lado en ningn momento me negu a pagar nada yo le pagu sus ******************************************************************************************************************************************************* cual no era el problema de mi guagua  pero qu **** que hay gente que se aprovecha *** el simple echo de ser mujer yo necesito que l sea hombre y asepte su error y pague *** los daos causado cualquier duda pueden comunicarse conmigo y  le mostrar toda evidencia nec***ria  gracias 
    Regards,

    ********

     

     

  • Initial Complaint

    Date:06/21/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Brought vehicle to Tak auto on 3/22/23 to have engine replaced. Went to pick vehicle up brought home then on 4/8/23 started car to move it and notice major oil leak and car smoking very bad. 4/10/23 went back to *** auto explained situation to ***** (owner) and stated he will have to check w the person he bought engine from. 4/14/23 went back to Tak auto at 4:10pm closed. 4/17/23 went back to tak auto ***** stated that his friend would not cover engine. Also stated that ***** tak auto stated that he is not responsible either. We informed him someone has to make hood on the engine as we have paperwork. Went back to tak auto on 5/9/23 brought car back for serpentine belt and recharge ac $248.51 once again stated to wife that he is not responsible for changing engine - 5/12/23 went to tak closed car is smoking can not drive - sell - or register 5/15/23 went back to tak auto informed ***** need resolved. Want info on where he purchased engine. 6/1/23 went to ******** and spoke to person where the engine came from and stated that ***** just spoke to him 3 wks ago about this and ***** needs to take it up w them as he purchased it. 6/8/23 spoke w ***** stated he will call them to take care of it. 6/12 spoke w ***** stated that he is waiting a bit to call them back. 6/14/23 spoke w ***** he stated he made need a video of the car smoking so I stated I will bring the car so he can video and he stated that he has no room There has been so many excuses and no resolution. This has cost me $3770.51 on a car that is useless

    Business Response

    Date: 08/02/2023

    See attached response 

Tak Auto Service, Inc. is NOT a BBB Accredited Business.

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