Complaints

This profile includes complaints for New England Institute of Technology's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  New England Institute of Technology

  1 New England Tech Blvd E Greenwich, RI 02818-1258

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  New England Institute of Technology

  2500 Post Rd Warwick, RI 02886-2244

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:02/18/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Subject: Complaint Regarding Unfair Debt Collection Practices Dear Sir/*****,I am writing to formally lodge a complaint against New England Institute of Tech *********************** Name] regarding their unfair and unethical practices in attempting to collect a debt from me. My name is ***************************, and I am deeply troubled by the actions of your agency in relation to a debt stemming from a judgment issued by the KENT COUNTY 3RD DIV DISTRICT COURT, with the case details as follows:Date: 08/28/2008 Amount: $1398 Filing Number: 2008CV3902 Plaintiff: NEW ENGLAND INSTITUTE OF TECH Defendant: *************************** Monetary Award:Amount: $1,398.23 Interest: 0.00%Attorney Fee: $0.00 Costs: $75.25 Other Fees: $0.00 Total: $1,473.48 Despite my sincere efforts to settle this debt, I have encountered significant obstacles from your agency. I have offered to pay the full amount of the judgment, which I acknowledge as a legitimate obligation. However, I am appalled by the egregious fees your agency has added, which far exceed the original judgment amount. These excessive fees have been imposed upon me without justification or explanation.As a disabled 100% Army veteran living on a fixed income and raising three children, all of whom are also on disability, I face considerable financial challenges. My only source of income is a disability check. I am determined to fulfill my financial responsibilities, but the exorbitant demands of your agency are placing an intolerable burden on me and my family.I wish to emphasize that my inability to pay the debt in full is not due to negligence or unwillingness, but rather to circumstances beyond my control. Following my service in the Army, I struggled to secure employment and fell into homelessness, living in hotels for a prolonged period. It was only recently that I was able to find a stable home for myself and my children, thanks to a VA loan. However, the unresolved debt from *********************** Name] is now preventing me from finalizing the purchase of our home.I have repeatedly requested a payoff statement from your agency and have sought to negotiate a settlement in good faith. However, my requests have been met with refusal and disregard. Furthermore, despite my eligibility for a hardship consideration, I have been denied the opportunity to apply for such relief.I demand that New England Institute of Tech *********************** Name] immediately cease their unfair and exploitative practices and either release me from this debt or accept the original judgment amount as payment in full. I am willing and able to fulfill my financial obligations, but I refuse to be extorted or manipulated into paying an inflated sum that I do not owe.Please be advised that I expect a prompt and satisfactory resolution to this matter. Failure to comply will leave me with no choice but to explore further legal options to protect my rights and interests.Thank you for your attention to this urgent matter.

  

  Business Response

  Date: 03/13/2024

  The student enrolled July 2007 summer term which was completed.  The student continued their enrollment in the Fall 2007 term and subsequently withdrew form the college during the Fall 2007 term on November 9, 2007 citing financial reasons. The students account was closed out on 12/4/2007 with an unpaid balance due of $1,294.00 in accordance with with the university's refund policy.

  In-house collections staff reached out to the student to set up a payment plan but received no responses.  The student's account was subsequently referred to an outside collections firm wherein a repayment plan was established and the student defaulted on the repayment plan shortly thereafter.