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Business Profile

Carry Out Food

Golden House

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Robert L

    Date: 02/01/2024

    Terrible customer service. Owner screaming at me informing me I will not get my money back from an order of $80 that was never correct called to try to fix order charged my card and extra $40 on top of the wrong order. Called restaurant to talk to manager told me to come in in person to resolve. Thats when I was screamed at saying I was wrong for asking for my $80 that i basically got robbed from in person with customers waiting. They then wanted me to hash it out with the delivery driver that dropped off my order which was weird because the owner was the one screaming at me and had nothing to do with the delivery driver. They then continued to give me a pitty story telling me how they just opened and have no money and trying to do the best they can but my $110 means nothing to me like I didnt need it and they did but I work hard for that $110. I am just very disgusted on how they treated me stole from me talked to me and lied to my face. I recommend to anyone to never have to deal with something like this ever. The customer is always right but its obvious they dont operate by that motto.

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