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Business Profile

Home Improvement

Clinton Improvements

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:10/20/2023

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The contractor sold me a new asphalt driveway with 2.5-3.5" of asphalt after grading the driveway level and a gravel layer also level. Compacting both the gravel and the asphalt. Clean cut straight edges on both sides. A berm at the street end and saw cut to level with the street, all of which was not done. It has not been completed, The final layer has not been done. During the week of work the contractor tried to increase the price before it was done, demanded to see the cash funds and told me I had to give him $200 more or he wouldn't finish and if I didn't pay him he would leave it unfinished and or come back and rip it out. He's not responding to any of my calls or texts to fix and finish the work. It is horrible work, please see pictures. He broke my new hose and sprayer as well. His name is ***************************, owner of Clinton Paving LLC. License which I think it's fake, ***********. Address also fake?. ******************************************************. Email clintonpaving84gmail.com AG's office believes he may also be using his fathers or grandfathers expired **** general contractors license GC *****

    Customer Answer

    Date: 10/31/2023

    I have not heard from the business in response to my complaint.

     I dont know what else to do the work is so poor and needs to be redone and I do not have the funds to hire another company redo his work. 

    Sincerely.

    D.***************************

     

    Business Response

    Date: 11/04/2023

    Clinton Paving LLC.  *************************, Response to Complaint # ********.  ******************************* **** Clinton Av. *******, **** *****. **************** is not correct she is just trying to gain free work ************ start this from day 1 start of job telli5me that it's not dugout properly and how I should and what I should be doing Also her neighbor across the street *************************** put her up to all above context she filed in Complaint Saw cut, asphalt berm, ect. Was not included in the price and is not the contract agreement. Clinton Paving has proof pictures of depth of asphalt as agreement on said Clinton Paving contract . 2-2.5 is what Clinton Paving laid down for New Asphalt of Class I ******  on ************** Driveway she paided $3,300.as her budget could afford ************ stated. (Not $6,700). Clinton Paving explained what would  be done for her budget suggested price by ************. $6,700. Would gave what she is trying to get for FREE. saw cut, asphalt berm along with 3.5 inches of depth in asphalt.  She did not want and couldn't afford $6,700.this what ************ stated in time of coming to an contract agreement Clinton Paving LLC.  As far as Registration this is  properly called.  NOT a LICENSE  as *********** said . It's a ********* by ********************* Contractors registration and licensing board.

    And my Registration is:GC-49027 **** I WILL FORWARD ORIGINAL CONTRACT AGREEMENT WITH PHOTOS WORK DEPTH OF NEW ASPHALT PAVING ON **************** DRIVEWAY NEW AL WORK QUTERIA MEETS AGREEMENT ON CONTRACT BY CLINTON PAVING LLC.  Thank you,  **************** ************ ***************** 

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