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Business Profile

Generators

Phantom Motor Works LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/01/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    **** is couldnt finish the job . Picked up my car witch is not put back together . Owner refuses to give me back my money says she is going to financial hardship . My car is not fix its in worst condition then when I first brought it . Worst business Ive ever dealt with when I asked for my money back she said there is nothing she can do about it to take her to court . I paid these people $3150 and I walked out of there with a car thats not running or put back together no refund the owner wont even put it in writing that she owes me money . Basically took my money and kept my car for 2 months and the car is no where close to being repaired they dismantled the car and gave it to me in pieces to put back together and no refund

  • Initial Complaint

    Date:07/28/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Brought my car to phantom motor works 3 months ago . I paid their money was supposed to have my car July 8. The business is no longer open they wont pick up the phone or return my car or my money .

Phantom Motor Works LLC is NOT a BBB Accredited Business.

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