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Business Profile

Chimney Cleaning

RI Chimney Sweep Pros

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Chimney Cleaning.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromHillary G

    Date: 09/05/2024

    1 star
    This company took a large deposit from my elderly in laws and after months of stringing them along refused to perform the work or return their deposit. Do not do business with this company.
  • Review fromJorgette B.

    Date: 10/26/2023

    1 star
    ********************* from RI Chimney Sweep Pros was hired to remove a crumbling chimney and replace it with stainless steel for a new wood stove that was being installed in 2022. The chimney was removed and stainless was replaced, but missing pieces that could have caused my house to burn down.***** was to return in the fall 2022, after the stove was delivered to connect the stove and provide chimney cleaning services in the future.Upon calling and leaving a message, ***** did not return my call leaving me with a new stove that I couldn't even use. Multiple calls and messages were left that were ignored.This past summer I called another chimney company for a review and had to pay more money for them to repair the poor workmanship and buy new parts because of bent, broken, and missing parts during the initial installation.I was informed by the new company, that the piping wasn't even connected in the wall which could have caused a fire had I lit my stove.** Chimney Pros used a cheap cardboard type board to repair the underneath of the siding. Of course, that board is rotted and the entire outside area of my house needs additional repairs to get rid of the rotting material they used.

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