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Business Profile

General Contractor

J. Rinaldi & Daughters Construction Company

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:01/13/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contractor enlisted for gut renovation of 2nd floor bathroom. In-person on-location consultation took place on 10/24/22. Contractor was provided a >50% up front deposit of $7k on day written contract was received (11/20/2022). Work began on 11/30/22 and unsatisfactorily ceased on 12/14/22.*************** ******************* contacted at 8:35AM on Monday, 12/19/22- indicated no permit was pulled for work at residence. Building/plumbing permits filed thereafter. To date no electrical permit filed- City and ** CRLB violations pending.Formal complaint submitted to ** Contractors Registration and *************** 12/19/22 for Negligent work/Breach of contract. Inspection report issued 1/13/23 is enclosed.Highlights:1. Shower unit improperly installed- base cracking at seam, unusable given leak concern per CRLB inspection report 2. Faucet improperly installed per CRLB inspection report and continues to leak 3. Floor-to-ceiling wall built between shower and ventilation source, no light in shower, no shower door 2. Full gut, walls/floor replaced not plumb 3. Walls incomplete- plaster never sanded, with drip marks/gaps/gauges; wainscoting and chair rail with gaps/nail gun damage noted per CRLB inspection report 4. Medicine cabinet crooked 5. Vanity crooked with 1.5"+ gap from wall on right side, no gap on left, caulked leftover wood pieces to the counter-top to conceal 6. (2) sconces installed at markedly unequal heights 7. Lighting flickering throughout CRLB inspection, noted in report, City electrical inspector came for emergency inspection 1/4/23- City initiated complaint with CRLB against electrical subcontractor (***************************, ***** Electric, B-******) resultant 8. Newly installed gfi outlet was inoperable on install 9. Wrong shower valve/trim installed 10. Contractor never provided supply receipts 11. ** CRLB violations pending against Contractor and Sub-contracted electrician *Seeking return of $7k deposit to avoid litigation*

    Customer Answer

    Date: 01/24/2023

    I have not heard from the business in response to my complaint.

J. Rinaldi & Daughters Construction Company is NOT a BBB Accredited Business.

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