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Business Profile

Remodel Contractors

Heritage Remodeling, Ltd.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Remodel Contractors.

Reviews

Customer Review Ratings

2/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromBarbara F

    Date: 06/17/2024

    2 stars

    Barbara F

    Date: 06/17/2024

    I used this company in December 2022 to have vinyl siding installed on my home. They also installed a new sliding glass door and a new kitchen window. When I 1st saw the kitchen window I was mortified at what an awful job they did. All of the framing was uneven and crooked. I complained and the workers, not the owner came over to try to fix it. He didn't seem to know what he was doing. I told him the results were not satisfactory. I spoke to the owner which seemed to fall on deaf ears. The sliding door was another disaster. It was so difficult to open and close. The whole door would lift up trying to open it. The finish work was very sloppy and unprofessional. When we had heavy rains the ceiling in my basement would fill up with water and flood the basement. My home owner insurance *** sent out a company to find the source of the leak. The rain was pouring in under the slider due to not being installed correctly. Also my outdoor electric outlets were not secured and they are hanging out of their basements. I emailed the owner and it went unanswered. I had to hire a contractor to correct the problem. He said that the underneath rotten wood was never replaced and there was no flashing under the siding. Therefore the slider and the siding was not sealed. I am very sorry that I chose the company with the lowest price. The owner would visit the work site at my home but didn't do any of the work. When I saw something I didn't like I couldn't even discuss it with the workers due to a language barrier.

    Heritage Remodeling, Ltd.

    Date: 07/31/2024

    Always believed there is 2 sides to every story. First of all we strip all the rotted shingles on the house and filled up a dumpster.  This house was 
    Loaded with rot and termites.Then all the electrical outlets needed to be fixed by a licensed electrician. Which homeowner was told to do. Then we installed installed Patio door and window which was bought my home owner.We installed labor only. Which patio door was bought Cheap it looked like was returned and rebought. As far as water leaking, there was a lot of rot on the deck. One of my installers actually fell through trying to carry patio door.. and I did respond to homeowner. She said the insurance company was taking care of it. as far as being low bidder my prices are always priced reasonably. I stand by my record hundred and 100s of satisfied customers and A+ rating
    Owner of *********************************************, a family run business for 65 years

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