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Business Profile

Loan Broker

Lenders Integrated Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Loan Broker.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/18/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    1.Transaction Feb 24, 2023 $5000 2.Transaction March 02,2023 $3000 Total $8000 February 16th,I sent my business plan to "*************************", And "***********************"(Agent) a private lender Lenders Integrated Solutions Incorporation. He requested id, front and back, LLC information, proof of address, bank statement, business information, credit score, and requested me to fill out the application. I sent the documents to him. he sent preapproval letter. After sending the preapproval letter, he requested the loan originating fee $5,000. After collecting the $5,000, they told me they had to increase the loan originating fee because they didn't have collateral. They requested $3,000 more. I paid $3,000 more. they told me they will process the loan. On the day the loan was going to be processed, they wanted the insurance policy number which they did not disclose in the beginning They told me I could buy it in house for $5,000. I told them, I can't afford it. They sent the cancellation form to cancel the loan. They told me it would 30 days for refund. March 7th, I sent in the cancellation form. April 7th was 30 days that I waited patiently. And I have not received my refund. They are not answering my calls. They answered only one time in a week. They told me I would be getting my money today tomorrow this week . Last Friday and I have not gotten my money back yet. They re giving me false hope. I am a young widow Lost my husband last year trying to get back on my feet want to launch my business that's why applied for loan i want me refund back and if we can penalized them that what they deserve putting me through so much torment I borrowed that money from my friend to start my business. The loan i applied for was $1,000,000.******************************************************* him and her is not answering or replying lying and not giving my refund as they have promised. They have not disclose the requirement of insurance when i asked another fee. please get my refund help me.

Lenders Integrated Solutions is NOT a BBB Accredited Business.

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