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Business Profile

Precious Metal Dealers

Pease & Curren Incorporated

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:05/05/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have not heard from the business in response to my complaint. In fact the owners are not even answering my calls.ready shipped the gold, even though, I had made it very clear beforehand, that they should call me first. I got through to ***** Curren, told him I will not accept the package. Having checked their reviews only now, I told him if one person complains it's an opinion, when several complain, it's a consensus. He said he'll look into it. He didn't call back. I left him a message the next day and wrote an email asking for explanation. I indicated that I could have sold the dust for $500 a pound and get $9000 plus, but always refined the metal to cycle it back into the shop. He said he was looking at the 2006 settlement, when they sent me 4.5 ounces of metal for 12 lbs. of material. I asked him several times to email me that statement, together with a picture of the keg with the seal intact, but he never did. They put his father *** on the phone. He said "This is what you get, the case is closed! We don't want to work with you anymore." Instead of $9000+, they want to send me $259.24 in gold. Docs Attached.

Pease & Curren Incorporated is NOT a BBB Accredited Business.

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