Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

Rhode Island Telephone provides phone systems for small and medium-sized businesses. The company offers solutions like cloud-based and premise-based VoIP phone systems, which support both analog and VoIP technology. Rhode Island Telephone also offers security camera systems to help monitor and protect business locations. Additional services include business texting, 4G phone internet backup, CRM integration, email fax, and video meetings. Their services are designed to enhance communication and operational efficiency for business clients. The business provides services to commercial customers.

Products and Services

Telephone Systems, Voicemail Systems , Voip Systems , Surveillance Systems

BBB Accredited Since: 11/10/2000

Years in Business: 38

Photos and Videos

Business Details

BBB File Opened:
12/10/1997
Business Started:
1/1/1987
Type of Entity:
S Corporation
Business Management:
Mr. George Shaheen, President
Number of Employees:
14

Additional Contact Information

Principal Contacts
Mr. George Shaheen, President
Customer Contacts
Mr. George Shaheen, President
Fax numbers
Primary Fax: (401) 944-1806
Additional Email Addresses
Primary: Email this Business
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Payment methods
  • Cash
  • Check
  • American Express
  • MasterCard
  • Visa
Refund and Exchange Policy
The business states that their refund policy is as follows: No refunds. Exchange of defective parts within warranty.
Other Resources
United States Federal Communications Commission, Consumer Inquiries and Complaints Division
445 12th Street S.W.
Washington DC 20554
Phone Number: 888-225-5322; TTY 888-835-5322; ASL Videophone 844-432-2275
Fax Number: 866-418-0232
https://consumercomplaints.fcc.gov/hc/en-us
[email protected]

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.