Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Industrial Equipment

Williams Automation

Reviews

Customer Review Ratings

4.77/5 stars

Average of 113 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromScotty B.

    Date: 05/22/2025

    5 stars
    Service is Great and stock is usually available. Always have my items by when they say I will.
  • Review fromSteve H

    Date: 05/20/2025

    4 stars
    I was told 4-5 days for delivery. When the item didn't show up, I was told 4-5 days to ship the part (from China). I was forced to order the same item from a domestic source. Once it was shipped, it arrived from China in a very timely manner. Without asking, they discounted the parts for the inconvenience. The parts were New and it perfect condition in the original packaging.
  • Review fromTed S

    Date: 04/21/2025

    5 stars
    First purchase with them. Lightning fast delivery. I forgot to put a discount code when ordering and they added it after no problem. If all their transactions are like this, it's impressive.
  • Review fromThomas S

    Date: 03/13/2025

    5 stars
    I received my vfd fast and in good condition. thank you
  • Review fromSandy B

    Date: 03/03/2025

    5 stars
    part was in stock and shipped right away. Appreciate the fast turnaround
  • Review fromRey O

    Date: 02/21/2025

    5 stars
    Very helpful team at Williams. Quik turnaround. Will definitely keep buying from Williams.
  • Review fromdan w

    Date: 12/16/2024

    5 stars
    Easy to order and showed up on time. got the machine going asap
  • Review fromJanet N

    Date: 12/06/2024

    5 stars
    Thank you for your Excellent Service and Support with our order.
  • Review fromFernando E

    Date: 11/25/2024

    5 stars
    Excellent customer service! Item shipped same day for overnight delivery. Saved the day!
  • Review fromScott R

    Date: 11/21/2024

    5 stars
    Easy to order and arrived as scheduled. I highly recommend Williams Automation.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.