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Business Profile

Flooring Contractors

Anderson Tile & Carpet LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/15/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    4-12-2024 IS WHEN JOB STARTED AND THEY TORE MY HOUSE UP THE COMPANY HAD SOME MORE WORKERS COME BACK AND TAKE ALL THE VINYL FLOORING UP AGAIN AND IT IS STILL NOT FIXED THEY PUT CEMENT ON MY WOOD FLOORS AND WHOLE IN MASTER BATHROOM WALL AND HAD TOILET LEAKING THE VINYL WAS CUT AND PATCHED UP TO COVER IT UP-AIR BUBBLES EVERYWERE -KITCHEN TORE THE EDING AROUND COUNTER TOPS AND TRIED TO FIX IT WITH THE CEMENT -THE 2ND TIME IT WAS NOT THE VINYL I ORDERED THEY USED A CHEAP VINYL-THE FIRST CREW WAS ARESSTED FOR METH COCANE I KEEP STAYING IN DISPUTE NOW THEY ARE SENDING ME BILLS SAYING I OWE AND STILL IN DISPUTE -TILL THIS DAY 11-14-2023 I AM STILL PACKED UP FROM THIS JOB AND IT CAN NOT BE FIXED -THE OWNER MICHEAL LOFITS CALLED ME AT NIGHT AND TOLD ME NEVER COME BACK TO STORE OR ON THERE PROPERTY AND NEVER CALL BACK HE DONE THIS WHEN HE GOT THE DISPUTE -HE THEN LET HIS GRILFRIEND CALL ME HE WAS IN THE BACK GROUND -I CALLED A ATTORNEY AND THEY HAVE NO INSURANCE AND NOT WITH THE BBB -I WILL SEND PICTURES AND IF YOU NEED THE VIDEO JUST LET ME KNOW ********* ********** CARD PAID THIS COMPANY ************** AND ALSO ANDERSONTILE AND CARP NAME IS ON THIS CARD ENDING IN *****-Anderson Tile & Carpet Yelp (6) · Flooring store in Anderson, SC Website Directions **** ********* *** Anderson, SC 29625 · *** ** ***** ******** Closed · Opens tomorrow 9 AM

Anderson Tile & Carpet LLC is NOT a BBB Accredited Business.

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