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Business Profile

New Car Dealers

Ralph Hayes Motors
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Jonathan G

    Date: 03/18/2024

    I've been taking my truck to this certified dealer for 85k miles now. When I/us as customers take our vehicles to the dealerships we know we pay more. We do it for piece of mind that certified technicians are ensuring our vehicle is safe to drive... I recently was stranded on the side of the road because of bad wheel bearings and a leak that caused my abs sensor to warn me. It was so bad that the 3rd shop (1st two being ****** certified dealers) said 2 different issues were going g on and I discovered the severity of the issue would have locked up my brakes and potentially caused me to slide off a mountain. ( I drive in the mountains regularly). The response I got was, well we don't check that... how could it have gone unnoticed and gotten as bad as it was for me to have to replace the the entire axle assembly a d it wouldn't even come up in an inspection report. They will tell you in a heartbeat you need your ac, coolant, brake fluid ect....
    Dealerships are no longer reliable. They don't stand for what they used to stand for and it's all about selling you something you DONT NEED VRS something that is literally life threatening!!!
    VERY UNSATISFIED CUSTOMER,
    **

  • Courtney G.

    Date: 04/13/2023

    Worst new car buying experience! They just want the sale and will not follow through with what they say. I drive a new Toyota 4runner that I don’t even like. Things they said to make it right was never done. I do not recommend buying from them!

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