We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Brew Pub

Steel Hands Brewing - Cayce, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Brew Pub.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Karla H

    Date: 03/23/2024

    Despite presenting valid identification, the staff member questioned its authenticity in a manner that was both humiliating and demeaning. After making me feel uncomfortable I advised the staff member that I would prefer to have someone else make my drink and she walked off saying good luck having someone else serve you.
    What’s particularly egregious is that me and my friend were the only people in our diverse party who were asked for ID. This blatant discrepancy in treatment based on race is completely unacceptable and highlights the deeply ingrained systemic issues that continue to plague our society.
    As someone who values inclusivity and respects all individuals regardless of race, I cannot in good conscience recommend Steel Hands Brewery to others. Until they address and rectify their discriminatory practices, I urge fellow patrons to reconsider supporting this establishment. Discrimination has no place in any business, and it’s crucial that we hold establishments like Steel Hands Brewery accountable for their actions.I not once used profanity with your staff but because I am black I am guessing that she was able to get away with that lie and you believed her. I stayed a whole hour after the ordeal with my party and left before the rest of them. Your staff member made faces the whole time she checked my ID to insinuate that the ID was fake. Another lady in my party who is white and 31 years old (same age as me) stated that her ID was not checked. I was not rude when I told your staff member that I would have someone else make my drink I simply stated I no longer felt comfortable with her making my drink based on how she was acting and making faces because I simply asked why it took her so long to look at my ID. Your staff member started the whole confrontation so it is not on me if she decided to cry. White women have a history of crying to come off like the victim in situations that they have caused. ****** ******* **** Karen as an example.

Steel Hands Brewing - Cayce, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.